Terms of Service
Welcome to SoftSync! By accessing our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our software development services for business. If you do not agree with any part of these terms, you must not use our services.
SoftSync provides software development solutions designed to help businesses streamline their operations and enhance productivity. Our services include custom software development, system integration, and application maintenance. We aim to deliver high-quality products that meet the unique needs of our clients.
All content, features, and functionalities of our services are owned by SoftSync or our licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use our services solely for your internal business purposes. Any unauthorized use of our intellectual property is strictly prohibited.
Clients are responsible for providing accurate information during the onboarding process. SoftSync is not liable for any delays or errors in service delivery resulting from inaccurate or incomplete information provided by the client. We encourage our clients to maintain updated contact information to facilitate effective communication.
Our software development services may require access to your business data. SoftSync is committed to protecting the confidentiality of your information. We will implement reasonable security measures to safeguard your data but are not liable for any unauthorized access resulting from your failure to protect your account credentials.
SoftSync reserves the right to modify or discontinue any part of our services at any time without prior notice. In the event of a substantial change, we will notify our clients via email. Continued use of our services after any such changes will constitute acceptance of the new terms.
In the event of a dispute arising from or related to these terms or your use of our services, both parties agree to engage in good faith negotiations to resolve the matter amicably. If resolution is not achieved, the dispute will be settled in accordance with the laws of the Province of Ontario, Canada.
SoftSync may collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your personal data as outlined in that policy. You have the right to access, correct, or delete your personal data at any time, subject to applicable laws.
These Terms of Service constitute the entire agreement between you and SoftSync regarding your use of our services and supersede any prior agreements. If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
If you have any questions or concerns regarding these Terms of Service, please contact us at info@softsyncplus.com or call +1 416-597-9792. Our office is located at 398 Richmond St W, Toronto, ON M5V 1X6, Canada. We appreciate your trust in SoftSync and look forward to serving your software development needs.
Terms of Return
At SoftSync, we pride ourselves on delivering high-quality software solutions tailored to meet the unique needs of businesses. We understand that sometimes, despite our best efforts, a product may not fully meet your expectations. This section outlines our terms of return to ensure a clear and transparent process for our valued clients.
Our return policy applies to all software products and services offered by SoftSync. If you believe that a product you purchased does not meet the specifications or functionality as described, we encourage you to reach out to our support team within 30 days of the purchase date. Timely communication is essential for us to address any issues you may encounter.
To initiate a return, please contact us via email at info@softsyncplus.com or call us at +1 416-597-9792. Our dedicated customer service representatives are ready to assist you in resolving your concerns and will guide you through the return process.
Upon receiving your request, our team will evaluate the situation, and if deemed appropriate, we will provide you with instructions on how to return the product. Please ensure that the software is in its original condition and that you have all relevant documentation, including receipts and any activation keys that were issued at the time of purchase.
Refunds will be processed within 14 business days after we receive the returned product. The refund will be issued to the original payment method used for the purchase. Please note that any shipping fees related to the return may not be refundable, and we recommend using a traceable shipping method to ensure the product reaches us safely.
It’s important to highlight that our return policy does not cover issues arising from improper use or modifications made to the software after purchase. We encourage our clients to thoroughly review our user manuals and support resources to maximize the efficacy of our solutions.
In the event that you encounter technical difficulties, our support team is available for assistance. We offer a range of troubleshooting resources on our website, and you can also schedule a consultation with our software experts to address any specific challenges you may face.
SoftSync is committed to providing exceptional customer satisfaction. We recognize that every business has unique requirements, and we strive to ensure that our software developments align with your operational goals. Should you have any suggestions or feedback regarding our products or services, please do not hesitate to share them with us.
For any further inquiries regarding our terms of return or if you need clarification on any aspect of our policy, feel free to contact us. We are here to assist you and ensure a smooth experience while working with SoftSync.
Thank you for choosing SoftSync as your trusted partner in software development. We look forward to continuing to support your business needs and helping you achieve your objectives with our innovative solutions.